FEELINGS achieves a positive transformation in employees by
increasing awareness of customer needs, improving skills for dealing
with customers, increasing employee’s self-worth and improving communications and cooperation with other employees.
FEELINGS is conducted on-site where your employees work (saving you time and money) in three sessions spaced one week apart.
Each session is 2-4 hours long. A follow-up session is conducted 30-60 days later.
The FEELINGS technology is also designed so you can implement the system at either one location or many locations simultaneously, ensuring a consistent image and message company-wide.
DFY (Done For You) by our excellence consultants, or DIY (Do It Yourself) with our complete support and guidance, including Facilitator's Guide and learning materials.